In the top menu bar select Finder > Applications and scroll down to the Microsoft Office apps. Quit out of all Office 2019 for Mac apps. Before you begin activating, if you havent already, youll need to redeem and install Office on your PC or Mac. In the dialog box that opens, if you're on Office 2019 for Mac, you'll see a version number that starts with "16.17" or higher and license type will say Retail License 2019 or Volume License. In the top menu, click Word > About Word. Try accessing other tabs at Software and check they can display properly. ![]() Could you try using another browser and let us know the results 3. Before you beginĬonfirm that you're on Office 2019 for Mac. Do other users in your organization see the same at 2. ![]() If you have Office 365 through your organization, go to /OLS/MySoftware.aspx. While these builds contain advanced new features, if you run into any work-stopping issues after installing Office 2019 for Mac, you can go back to Office 2016 for Mac (Version 16.16) if you had it previously installed. Here are a few different ways to get Office 2016 for Mac today: Already an Office 365 customer On your Mac, just browse to your account page (/myaccount), sign in and follow the installation instructions. 2.If you download a type of new font, can it be applied and appear in the font picker It might help us narrow down if Office applications can apply to more fonts. Microsoft released Office 2019 for Mac on September 24th, 2018 (Version 16.17). Here are the answers to your questions: 1.When did the issue start to happen What changes did you make For example, Office update, etc. These instructions are for customers who have purchased a one-time version or volume license version of Office for Mac, not Microsoft 365 customers. ![]() However, if you have upgraded to Office 2021 for Mac from Office 2016 for Mac and need to go back to Office 2016 for Mac, the steps are the same as below. Office 2021 for Mac is a continuation of the same code base that Office 2019 for Mac ran under, so there is no benefit to be had by going back to Office 2019 for Mac once you have upgraded to Office 2021 for Mac from there.
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