![]() Īlso, try to create a new test user profile with full admin rights in Win or enable the root account in MAC and try using the application there and check.Īlso please go through the help page and check if that works. Users say, as soon as they click on the Print icon or Ctrl+P, Chrome closes/crashes while the print preview screen is trying to load. You may also try to reset the Acrobat preferences as described here. If the problem keeps happening, try viewing the page in another browser. If the file is stored on a shared network/drive, please download it to your computer locally and then try to open it and check. Try holding down the shift key and hitting the refresh button. Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF and check. Go to help > Check for updates and reboot the computer once.Īlso, try to repair the installation from the help menu and see if that works. Open the Chrome browser and type (or copy and paste) this url: chrome://settings/. ![]() Would you mind sharing the version of the Acrobat Reader you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 5 installed. problems, for example, PDFs opened in Microsoft Edge wont print. Under the Basic tab, check the boxes next to Cookies and other site data and Cached images and files.Then, set the time range to All time and select Clear data. Hope you are doing well and sorry for the trouble. Press Ctrl+Shift+Delete or Cmd+Shift+Delete to bring up Chrome’s Clear browsing data box.
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